Airport Collection Service

Collection services

For students travelling from outside of the UK we offer collection services from two UK locations as detailed below.

Online bookings are open now. Check out the services below and use the booking links to reserve your spot.

If you have any questions please get in touch:

London Heathrow collection service

	Service 1	Service 2
Collection date	Thursday 2 September	Thursday 9 September
Meeting time	08:00 - 12:00 UK time	08:00 - 12:00 UK time
Meeting point	London Heathrow Airport arrivals gate Terminal 5	London Heathrow Airport arrivals gate Terminal 5
Travel time to Penryn campus	7 hours by private coach including rest breaks	7 hours by private coach including rest breaks
Cost	£50 per person	£50 per person
Booking deadline	Thursday 26 August	Sunday 5 September
Who's the service for?	New arrivals from Amber list countries only. This service supports the compulsory governmental 10-day quarantine period ONLY.	New arrivals from Green list countries, or those who have completed their relevant self-isolation/quarantine period and with a negative test or their 10 days in a government hotel. You cannot use this service if you are travelling from an Amber List country, unless you are fully vaccinated in the EU with vaccines authorised by the European Medicines Agency (EMA) or from the USA with vaccines authorized by the Food and Drug Administration (FDA), or in the Swiss vaccination programme. This service is designed for those who are not required to quarantine or have already completed it.

If you are travelling from a Green list country and not required to quarantine, or are travelling from a Red list country and will complete your quarantine in a government approved hotel before using the collection services, please book the service leaving on 9 September 2021.

Cornwall collection service

	Service 1	Service 2
Collection dates	Friday 10 September	Saturday 11 September
Meeting times	12:00 - 12:30 UK time	12:00 - 12:30 UK time
Meeting points	Cornwall Airport Newquay arrivals	Cornwall Airport Newquay arrivals
Travel time to Penryn campus	1 hour by private coach	1 hour by private coach
Cost	Free service	Free service
Booking deadline	Sunday 5 September	Sunday 5 September
Who's the service for?	New arrivals from Green list countries, or those who have completed their relevant self-isolation/quarantine period and with a negative test or their 10 days in a government hotel. You cannot use this service if you are travelling from an Amber List country, unless you are fully vaccinated in the EU with vaccines authorised by the European Medicines Agency (EMA) or from the USA with vaccines authorized by the Food and Drug Administration (FDA), or in the Swiss vaccination programme. This service is designed for those who are not required to quarantine or have already completed it.	New arrivals from Green list countries, or those who have completed their relevant self-isolation/quarantine period and with a negative test or their 10 days in a government hotel. You cannot use this service if you are travelling from an Amber List country, unless you are fully vaccinated in the EU with vaccines authorised by the European Medicines Agency (EMA) or from the USA with vaccines authorized by the Food and Drug Administration (FDA), or in the Swiss vaccination programme. This service is designed for those who are not required to quarantine or have already completed it.

Important Details

The services are available to all Falmouth University and Erasmus/Exchange students studying at Falmouth University in Cornwall at any level, including returning students.

The 2 September collection service is timed to support students travelling from countries that are currently on the Government Amber List of countries who will need to self-isolate for 10 days upon arrival in the UK to minimise the spread of COVID-19. You will need to arrange two government tests on days 2 and 8 and we will provide you with a test on day 5 which if negative will allow you to finish your isolation.

The coach service will take you directly to the Penryn Campus in Cornwall.  Once on campus, Collection Service passengers will be settled into our free quarantine accommodation and will be supported throughout the required 10 day period. If you require self-isolation accommodation on campus from the 2 September please contact halls.help@fxplus.ac.uk to confirm your booking details.

The 9 September collection services are to support students arriving from the Government Green List of countries or those that have completed their mandatory 10 days in a quarantine hotel after travelling from a Government Red List of country. You cannot use this service if you are travelling from an Amber List country, unless you are fully vaccinated in the EU with vaccines authorised by the European Medicines Agency (EMA) or from the USA with vaccines authorized by the Food and Drug Administration (FDA), or in the Swiss vaccination programme.

For all services you will need to show evidence of a negative test taken within the last 72 hours. If you don't have this we will have lateral flow tests available on the day instead. Refusal to show a negative test or take a lateral flow test will result in not being able to use the service and you will need to make your own way to campus.

To make sure you meet us on time, please allow enough time after your flight landing to go through luggage collection and visa control, and travel between terminals if required.

Capacity on the services is limited. Seats are allocated on a first come first served basis. If capacity is reached the booking system may be closed early.

Covid-19

We will do everything possible to help ensure we keep everyone as safe as possible and reduce the risk to you and others of spreading the COVID-19 virus. Appropriate safety, sanitising and social distancing measures will be implemented on the service as necessary in line with government guidance at the time and all passengers will be asked to comply. This includes showing a negative test as above. These measures may include, but may not be limited to, distanced seating plans, the wearing of face coverings while travelling, regular hand sanitisation. Full details will be confirmed closer to the time to ensure they fully comply with up to date UK law and government guidelines. By booking a place on the service and agreeing to our Terms and Conditions you give your agreement to follow the measures that will be in place.

Data Protection Statement

Falmouth University respects your privacy and values your trust. We will always process your data in a fair and lawful manner. As part of our collection service we will share your data with our partner organization, Falmouth Exeter Plus, who operate a number of services on our behalf. If you would like to find out more about how we use or share your data, please visit our data privacy pages. Whether your data is processed by Falmouth University or Falmouth Exeter Plus, we will ensure that it is done so in a lawful, transparent and respectful manner. Nothing is more important than your trust.

Luggage

There is limited luggage space on the services. Whilst we understand you will have a lot to bring to the UK, please consider what luggage you need to bring with you. Limit the amount to what you can carry and move around by yourself.

We strongly advise you consider sending your luggage directly to campus, to arrive after you move in and only carry the necessities for your first few days. Please note the University will not accept advance freight of your luggage and cannot store shipped luggage for you in advance of your arrival.

If you send luggage unaccompanied or as freight to the airport you will be responsible for collecting this.